Auto-Recharge
Auto-recharge watches your balance and tops it up from your saved card before it runs out, so live flows don't stop mid-conversation.
What auto-recharge does
When the balance falls below a threshold you set, Flowera charges your saved card for a fixed amount and credits it immediately. No email to act on, no gap in service.
If you turn it on while the balance is already below the threshold, it recharges straight away — otherwise you'd be waiting for a flow to run before the top-up triggered, and a zero balance is exactly the state where flows don't run.
Setting a threshold and amount
Three numbers, plus one switch:
| Setting | What it means | Default on your first card |
|---|---|---|
| Threshold | Recharge when the balance drops below this | $3 |
| Recharge Amount | How much to add each time | $20 |
| Monthly Limit | A cap on automatic charges per month | $100 |
| Continue past limit | Keep recharging after the monthly limit is reached | On |
These are the deliberately small starting values applied the first time you save a card. Raise them once you know what a normal week costs — the Recharge Amount accepts $5–$10,000 and the Monthly Limit $10–$50,000.
Set the threshold to cover more than a day of your normal spend. The $3 starting threshold on a workspace that spends $10 a day means a race between the recharge and the traffic.
The monthly limit is a safety net against a runaway flow, not a budget. With continue past limit on it's advisory — you're warned but not stopped. Turn it off if you want a hard ceiling, and accept that hitting it stops your agents.
Where to find it
Profile → Billing → Auto-Recharge Settings is where you change these values.
The wallet dialog — click the balance in the top bar — shows whether auto-recharge is active, with a Manage link that takes you to the same Billing page. It displays the status; it doesn't edit it.
Turning it on by saving a card
The first time you save a card, auto-recharge switches on automatically with the conservative defaults above. This is deliberate: the common failure is an account whose agents stop because nobody was watching the balance.
If you'd rather top up by hand, turn it off — it's one switch, in either of the places above.
The payment mandate
Enabling auto-recharge authorises Flowera to charge that card, on that schedule, without asking again. Stripe holds the mandate; you're shown the terms when you enable it.
You can withdraw it at any time by turning auto-recharge off or removing the card. Doing so does not affect credit you've already been charged for.
When a recharge fails
Cards fail — expiry, insufficient funds, a bank asking for extra authentication. When one does:
- Flowera notifies you and retries on a schedule.
- If your bank requires 3-D Secure confirmation, you're prompted to complete it in the app.
- If the balance reaches zero before it succeeds, flows stop until it's resolved. See Low balance.
The retry isn't endless. Three consecutive failed charges disable auto-recharge entirely, and it stays off until you re-enable it by hand in Profile → Billing. Fixing the card is not enough on its own — check that the switch is back on.
The failing card doesn't pause your automations by itself; an empty wallet does. Once the balance is gone, scheduled runs are paused for lack of funds — see Failure handling.
The recovery is always the same: fix the card in Profile → Billing, re-enable auto-recharge if it switched itself off, then top up manually to restore service immediately rather than waiting for the next automatic attempt.
Related
- Credits & wallet — saved cards and manual top-ups
- Low balance — the warnings before you get here
- Usage Dashboard — setting a threshold that matches real spend