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Channels

Channels are the places your customers reach you — WhatsApp, Instagram, the web chat widget — and what each one lets you send back.

  • WhatsApp Flows — multi-screen forms your customers fill in inside the chat: lead capture, appointment booking, surveys.
More on the way

The rest of this section is still being written. In the meantime, the channel nodes are documented under AgentFlow — the WhatsApp trigger for receiving, and the WhatsApp tool for sending.